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Eric is a Licensed Master Electrician with more than 35 years of experience. He has a degree in electrical construction and maintenance from the State University of New York at Delhi. You could say that electricity runs in his family, as Eric’s father was also an electrician who worked for Central Hudson way back when.
Here are some things that matter to Eric:
Eric thinks it’s important to be a good person and to take care of your family. He likes to go golfing and snowmobiling in his free time.
When asked the question, “What’s important to you in your business?” Here’s what he said:
“It’s important to do good work, quality work - and to pay your bills. I think the quality of your work is a reflection of you. It means you care, and that you have pride in what you do. If you do half-assed work, you go through life half-assed.
If you set a goal, you should achieve that goal. I've always believed in setting a goal higher than what is easily achieved. So if you set the bar high, you're always going to do good work.”
When asked about his feelings on customer service, Eric said this:
“We take pride in our work. It’s important to me that our customers are satisfied with the service they receive. I don't sleep well knowing something didn’t go right.”
Steven is our senior field technician. He’s been with Gen-Plus for more than 20 years.. Growing up on a farm, he’s always been into small engines and outdoor power equipment.
Steve graduated with an Associate degree from Ohio Technical College, where he was trained in generator power systems and diesel mechanics. He’s also factory-trained and certified by Generac and Kohler.
Steve started working for Gen Plus in 2002, fresh out of college, and he says he loves his job because every day is different. From basic troubleshooting and general service work to complete generator tear-downs and rebuilds, Steve can handle anything we throw at him.
When asked, “what the most gratifying part of his job is?” Steve says:
“I love the excitement of getting power back for people during emergency situations.”
When he’s not on the job, Steve enjoys time with his wife and kids on the family farm in Dutchess County.
Catrina is the caring type – in kindergarten she wanted to be a nurse, and as an adult she worked for several years in the nursing field. Now she takes care of the Gen-Plus customers and keeps everything running smoothly in the office.
She’s as reliable and organized as they come. She handles everything from appointments to payroll. She’s got great people skills and is the face and voice of Gen-Plus. Everything gets filtered through Catrina.
When Catrina’s not working, she loves hanging out with friends, cooking (her specialty is eggplant parmigiana), playing softball, and dreaming about traveling to the beautiful places on her Pinterest travel board.
If You Take Service and Support as Seriously as we Do, Then We’re The Right Team For You
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Bonnie Monchik - Woodstock, NY
“I’ve been using Gen Plus for generator service for about 10 years...”
“They’ve been very honest, fair and reliable... a pleasure to work with... .
Once we had a huge storm and the generator didn’t kick on and I called them on an emergency basis. They managed to get here in 45 minutes in very dangerous conditions.
They rectified the situation which had nothing to do with the generator. The propane tank had emptied and caused an air bubble in the line. But they fixed it… to be so responsive in the middle of a storm was pretty impressive!”