What They Say About Gen-Plus

I am so excited to have discovered Gen-plus after a disappointing experience with another local dealer we used last year for our maintenance check. Jimmy was so friendly and knowledgeable, and he put my mind at ease with some concerns i had. I know i have found a caring company who will be there when I need them, and at a fraction of the cost! Thank you Gen-plus!

I couldn't be more pleased with Gen-Plus! After a careless service call last year from a local dealer, my Generac generator required repair. After the machine broke down because a spark plug was improperly installed, and stripped and fell out, the local dealer give me a series of lame excuses and delays and never showed up to do the service. A friend gave me the contact information for Gen-Plus. It took a while before they could fit me in, but when they came, the service was superb. Steve fixed the problem quickly, and competently. Gen-Plus is the best! They are thoroughly knowledgeable about the machine... expert and dedicated are the correct words. I will be sure to continue to work with them for my annual service. I'm very pleased. thank you!

Our generator was on the fritz, and I really appreciated that our technician tried to fix it with lower cost solutions first. We ended up needing to replace some parts, but our technician took the time to explain why and what was going on. I felt really comfortable that their team was super knowledgeable and experienced and cares about their customers.

Fantastic response time, great service technician (Steve). Arrived on time and resolved the issue quickly. He had the parts readily available on truck. Follow-up invoice payment online was a breeze. I heartily recommend this company; they far exceeded my expectations. I wish all service companies in the Hudson Valley were as knowledgeable, responsive and prepared as GenPlus is. Great company!

My generator was malfunctioning and running even though I had power. I called Gen-Plus for help and they had a technician at my house within an hour. The repair took about an hour and now everything is working fine. The technician was very knowledgeable and friendly as was the office staff.