When You Hire Gen-Plus

Expect a Smooth Installation and Lifelong Expert Support Guaranteed

Two Gen Plus technicians working on a large generator

Our Promise to You

  • Factory-certified technicians and a master electrician installing your generator, so you’ll know it’s done right the first time.
  • Your job will be completed on time and on budget by knowledgeable, courteous Gen-Plus technicians.
  • And you'll always be protected by a company that stands behind every generator installation with 24/7 support, 365 days a year.

Scott M. - Rhinebeck, NY

"Thank you Gen-Plus for your excellent service and product!"

"I used Gen-Plus to install a whole-house generator in the fall of 2017. I have frequent power outages where I live and was tired of using my gasoline smaller generator which was smelly and only covered some small appliances and lights. Eric and his staff were terrific from start to finish and his price was reasonable.

I now have a propane-powered Generac which has kicked in seamlessly twice so far and has made life much more manageable during these power outages. Thank you Gen-Plus for your excellent service and product!"

Get a Quote and Your FREE Power Evaluation

We’ll size a generator that’s right for your needs and your budget.

3 Reasons Why You’ll be Glad You Hired Us

  • 1 We own the right equipment for the job.
  • 2 We don't have to hire subcontractors.
  • 3 We know the product intimately.
Gen Plus technician lowering generator pad

We own the right equipment for the job

Gen Plus technician lowering generator onto pad

We don't have to hire subcontractors

Two generator technicians complete the last phase of installing a residential generator

We know the product intimately

Why Hiring a Cheap Installer Will Cost You More

We see a lot of installations where people paid a lot less but the quality of workmanship is also less. We don’t ever cut corners because we don’t want you to have problems.

We see a lot of solo electricians getting involved in low-priced generator installations. They work for themselves out of one truck without a support team.

They need to subcontract out various aspects of each installation, such as excavation, laying pipe, and masonry for the concrete generator pad.

As you can imagine, when scheduling multiple contractors with busy schedules, things often don’t go as planned.

Guys don’t show up when they’re supposed to. Things are not always done correctly. You end up with delays and problems down the road. We’ve heard the stories from our customers and seen the results firsthand… we clean up after these contractors all the time.

Common Problems we Run Into When Repairing Generators Installed by Inexperienced Contractors

Generator Installed on gras, without concrete pad

Generator incorrectly installed on plywood instead of a concrete generator pad

Not using a properly installed concrete pad. We’ve seen installations where the generator was placed right on dirt or gravel or even left on the pallet it came on. Your generator always needs to be on a hard-level surface. Anything less will impact proper oil distribution and cooling, potentially shortening its life.

Generator incorrectly installed in a small, poorly ventilated shed

Installation of units in areas with inadequate ventilation or the generator exhaust pointing toward dryer vents (yes, we have really seen this!), which can cause carbon monoxide poisoning or worse.

Poor ventilation will cause a buildup of heat and carbon monoxide. There should be a minimum overhead clearance of at least 5’ from any structure. There should be a minimum clearance of at least 3’ from the front and sides of the generator. This includes shrubs, bushes, plants, and trees. There should be a minimum clearance of 18” from the back of the generator to an existing wall unless state and local codes dictate otherwise.

Generator installed in a tiny doghouse style shed.
Generator wedged into a corner by a doorway.

Sloppy installs that boggle the mind

We’ve seen generator installs look even worse than what you see here because the installer just slapped it in without caring how it will look or whether it was safe.

Hey, here’s a way to save some money (sarcasm). Don’t bury the fuel and electrical lines... slap that thing in next to the doorway and call it a day.

Who cares if it’s unsafe or violates electrical code... Or if the homeowner won’t be covered by insurance when it catches fire?

This is what a properly installed generator should look like

Everything is installed to code for optimal safety and insurance compliance.

Propane fuel lines are buried to the correct depth. The generator has adequate ventilation for proper cooling and safe exhaust expulsion. The concrete gen pad is in place, and the electrical wiring is tight.

Generator installed on a slab a safe distance from the home

And When You Need Service or Repair, Your Cheap Installer Won’t be There to Help You

We get many calls where the power went out, the generator didn’t work, and the customer calls us instead of the contractor who installed it – either because they couldn’t get the contractor on the phone, the contractor couldn’t figure out the problem, or they told the homeowner, “Sorry, we don’t do repair work!"

Eric Barbieri headshot

Eric Barbieri - Gen-Plus President

“Service and repair is where we bring the most value to our customers, and it’s what truly sets us apart."

Service isn’t just changing the oil; it’s seeing and eliminating potential problems before they occur. With over 35 years of electrical experience and 25 years working with generators, spotting worn parts is an important part of what I‘ve trained my team to do, and it keeps our customers’ backup systems ready for the worst.

We’re not just a generator dealer; we are factory-authorized for repair too. Not all dealers are, and it’s an important distinction because we’re also the people you can call for generator repair.

If repairs are ever needed, customers who purchase from us are always our priority. We stock the most common parts needed for repairs on Kohler and Generac generators because we know downtime is not an option."

Barry H. - Rhinebeck, NY

"Gen-Plus came out to fix it during the storm”

“I wanted a generator for some time and then I learned about the process and realized that you need an electrician, an excavator and a generator person at a minimum to get the job done. So I started asking around to see if anybody knew of a company that did all of those things, so the job didn’t become a contracting “project” or “problem.”

During one of the last hurricanes, my neighbor’s generator didn’t kick on like it was supposed to. She had used multiple contractors to install her generator... So she had to call around, and Gen-Plus came out to fix it during the storm, which was extremely impressive… so that’s why I called them.”

For dependable generator installation and support, choose a company with a strong commitment to service.